Responsible Gambling Policy
JustCasino is dedicated to providing an enjoyable and safe environment for our users. We recognise that for a small number of people, gambling can cease to be fun and become a problem. We are committed to promoting responsible gambling and ensuring that help is available to those who need it.
Age Restriction: 18+ Only
Access to JustCasino is strictly prohibited for anyone under the age of 18. We perform verification checks to ensure that no minors access our platform. We encourage parents and guardians to use filtering software to prevent minors from accessing gambling websites on shared devices.
Principles of Safer Gambling
Gambling should always be viewed as a form of entertainment, not as a way to make money. We advocate for the following principles:
- Only play with money you can afford to lose.
- Never chase your losses.
- Keep track of the time and money you spend.
- Balance gambling with other activities.
Tools for Player Wellbeing
To help you stay in control, JustCasino provides a range of tools that you can manage within your account settings:
Deposit and Loss Limits Set a maximum amount that you can deposit or lose over a specific period (daily, weekly, or monthly).
Session and Time Limits Limit the amount of time you spend on our platform during a single session.
Time-Outs Take a short break from our services, ranging from 24 hours to several weeks.
Self-Exclusion If you feel you need a longer break or have a gambling problem, you can opt for self-exclusion. This will prevent you from accessing your account and receiving marketing materials for a minimum specified period.
Warning Signs and Staying in Control
It is important to recognise the signs of problem gambling, such as:
- Spending more time or money than intended.
- Feeling irritable when not gambling.
- Borrowing money to gamble.
- Neglecting work, family, or personal responsibilities.
If you recognise these signs in yourself, we encourage you to use our player protection tools immediately.
Seeking Professional Support
If gambling is affecting your life negatively, we recommend seeking help from professional organisations dedicated to supporting those with gambling issues. Many free and confidential services are available to residents in Australia to provide guidance and support.
Protection of Minors
We take the protection of minors very seriously. We advise our users to keep their login details secure and not to leave their devices unattended while logged into the platform. If you share your computer with friends or family who are under the legal age, consider using parental control tools.
Monitoring and Updates
We periodically review our responsible gambling procedures to ensure they remain effective and aligned with best practices. This policy is subject to updates, and users are encouraged to stay informed about the tools and resources available to them.